The quality of services provided by Ivalis and the associated client satisfaction is founded on the training of the teams, their skills but also a total respect for the processes.

On the basis of our experience regarding the deployment of teams, the quality program of Ivalis consists in a continuous audit of processes and an everyday measurement of client satisfaction.

Each of our missions are ended by the measure of satisfaction. At the end the mission, but also via surveys, in the days following the services: we thus have a double look on the service done.

All our agencies are audited

Every campaign is ended with a quality reporting

The client satisfaction, the respect of processes and the reliability are impacting the variable salary of the employees.

It is all this, HQI